Finding an estate agent in Italy

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An Italian estate agent is one of the most important connections you can make when buying a property in Italy.

The right estate agent will be able to empathise, have great communication skills and work hard for you. They will not just listen to your wants, needs and ‘nice-to-haves’, but make suggestions too.

The right agent will advise you on the current property market, short-term and long-term rentals, utility connections and more.

They will also warn you of any potential risks, for example if your plans are unlikely to gain planning permission, or on the threat of volatile exchange rates.

So, where do you find the right estate agent in Italy?

Researching and choosing an estate agent in Italy

There are many thousands of estate agents across Italy, some of which will be better than others, especially for international buyers. Here are some tips to help you choose the right estate agent:

  • Use a reputable property portal. Online searches for property in Italy can take you to less scrupulous sites than others. Some agents will advertise properties that others are selling, or eye-catching properties that have already been sold, to pique your interest. To avoid that, use a reliable portal such as Your Overseas Home or Rightmove and make an enquiry on the property.
  • Virtual events and webinars: Another place to connect with trusted estate agents in Italy is at virtual events and webinars hosted by industry experts, like Your Overseas Home. They can provide a wealth of information and allow you to be introduced to trusted experts overseas who specialise in helping international buyers.
  • Check accreditations: While estate agents in Italy do not need specific qualifications to practice, many are members of professional associations such as FIAIP (Federazione Italiana Agenti Immobiliari Professionali) or FIMAA (Federazione Italiana Mediatori Agenti d’Affari). Checking the directories of these associations for agents in your chosen area.

Help, estate agents are not replying to me!

It’s a common complaint that buyers, especially from overseas, cannot get an estate agent in Italy to respond. Reasons for that may include language barriers, a more relaxed attitude generally, or a belief that some international buyers are not serious.

To get around that:

  • Call, don’t just email. Many Italian businesspeople still like the personal touch.
  • Ensure they understand you’re ready to buy. Estate agents like to know you are serious, before spending a day driving you round. Explaining that your funds are ready and you have spoken to a local lawyer or notary may have the desired effect.
  • Use a property finder. If you get no joy from estate agents, consider engaging a property finder or buyer’s agent who will do the legwork.

The estate agent’s role

Your estate agent in Italy is a local expert, so do take full advantage of their insights on the local property market.

Whether you know where you want to buy, right down to the village, or are completely at a loss as to where to start your search, your estate agent will be crucial in helping you secure a property that suits you and your needs.

Once you’ve found a few properties you like and wish to view, your estate agent will recommend you book a viewing trip to see the properties in real life. These trips usually take between three days and a week as it’s important to do a little exploring on your own to get to know your potential neighbourhood.

When you are ready to make an offer, speak to your estate agent and they will take it to the seller on your behalf.

Once the offer is accepted, your estate agent will be able to advise you on next steps. It is advisable to have an independent lawyer on your side. They will provide impartial advice and oversee the legal side of the buying process, including due diligence.

Learn how to find a trusted, independent lawyer in Italy 

Commission fees 

In Italy, the responsibility for paying estate agent fees typically falls on both the buyer and the seller. According to Italian law, the commission (provvigione) is usually shared between the two parties, with each paying their respective portions. However, it is crucial to clarify who is responsible for the fees early in the process to avoid any unexpected costs. Make sure to confirm whether the fees are split or if one party bears the entire cost, as this can vary depending on the agreement with the agent.

Estate agent commission fees in Italy generally range from 3% to 8% of the property’s sale price. These fees may be detailed on property listings, indicating whether they are included in the advertised price and who is responsible for them.

Check if the agent charges additional fees for extra services, such as property viewings or surveys. Understanding these details can help ensure a smoother transaction and prevent any financial surprises. 

Questions to ask potential agents

When buying property in Italy, it’s essential to ask the right questions to ensure a smooth and informed process. Here are some key questions international property buyers should consider asking estate agents in Italy:

  • How long has the property been on the market?
  • Has the price been reduced?
  • Why are the owners selling?
  • Are there any opportunities or restrictions regarding renting out this property?
  • Are there any additional fees I should be aware of e.g. for maintenance or shared amenities?
  • Have there been any recent renovations?
  • Are there any similar properties in the area that have sold nearby?
  • What would you do with the property if you were buying it?
  • How close is the nearest supermarket/post office/school/town?

By asking these questions, you can gather crucial information and make a well-informed decision when purchasing property in Italy.

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